SHIPPING & DELIVERY

Printing your Products can sometime require a good amount of knowledge to effectively get what you want as a finished product. We’re compiling a host of information here to help that experience be fruitful for you! We’ll be constantly adding to this FAQ, so check back if you need something answered. If you don’t see your answer here, feel free to email us at orders@artistexpress.net and we can help answer your questions and build this knowledgebase!

ArtistExpress ships with UPS and USPS for domestic shipments.

ArtistExpress ships with UPS and GlobalPost for international shipments, depending on the destination country.

Shipping Overview

After and even during production for your order is complete, it is immediately processed for delivery. We work diligently to ensure that your order is packaged and labeled properly so you can better locate items throughout your boxes.

If the package is shipping, you will receive an email with your tracking number and expected delivery date right when the order is ready to ship out.

Shipping Methods

ArtistExpress uses UPS and USPS for shipping orders. Our default method is UPS, as we’ve had overall best results in shipping with them. If your address is a P.O. Box, USPS will be required.

Shipping options, depending on the date you place your order and the date you need in hand are as follows:

  • UPS Ground (2-5 Days Shipping Time)
  • UPS 3 Day Select (3 Business Days Shipping Time; delivery on weekdays only)
  • UPS 2nd Day Air (2 Business Days Shipping Time; delivery on weekdays only)
  • UPS Next Day Air (1 Business Day Shipping Time; delivery on weekdays only)
  • UPS Ground Advantage (typically used for crowdfunding drop shipments)
  • USPS Priority Mail (2-4 Days Shipping Time; Delivery date not guaranteed)
  • USPS Priority Mail Express (2-3 Days Shipping Time; Delivery date not guaranteed)
  • USPS First Class Mail (typically used for crowdfunding drop shipments; Delivery date not guaranteed)
  • International (Either GlobalPost or UPS depending on country of origin; Delivery date not guaranteed)

Split Shipping

ArtistExpress can ship your order to multiple addresses if needed. If you have a select number of product from your order to allocate to different addresses, please make sure to provide delivery dates, addresses and the quantity from your order of each product to ship to each address. You can also delegate a portion of your order to be picked up while the rest is shipped.

Picking Up Your Order

If you are able to visit our Tempe, Arizona facility, you can pick up your order from us directly! Whether you’re a local or passing through on the way to a show, you have the option to receive your order in person. When placing your order, select the Pickup option and we will hold your order here to grab at no cost to you.

If you have any extenuating circumstances preventing you from being able to pick up your order on the day requested, will hold on to your order indefinitely until you make arrangements to pick it up or have it shipped instead, also at no additional cost. We understand you wouldn’t want to drop money on an order and never pick it up, so you won’t have to worry about disposing of it unless instructed otherwise. If you have anyone picking up on your behalf, be sure to let us know who will be and we will hand off your order to them.